FR:Equipe/Communication
Topics
Blog
- news about the organization
- calls for contributions
- site and app features
- external projects that use OFF data
publication rate: 1 post / month (irregular) last post: november 2019
FR : Open Food Facts FR 5,1K followers EN : Open Food Facts 3,6K followers
- news about the organization
- external projects that use OFF data
- Cheers to contributors
- new features
- RT of mentions
- App reviews
- Other open data project
- Fun facts about products
publication rate: 3 tweets / week (irregular)
Facebook page
FR : Open Food Facts en Français 5,4K followers EN : Open Food Facts 1,7K followers
- presse coverage
- news about the organization
publication rate: 1 post / month (irregular) Last post: december 2019
Facebook group
EN : Open Food Facts Contributors 1,3K members FR : Les contributeurs d'Open Food Facts 3,1K members
- news about the organization
- articles about the food industry
- pictures of bar codes
- Ask for contributions
- Reviews
publication rate: 1 post / month (irregular)
Open.Food.Facts 431 followers
- Pictures of barcodes
Tone of voice
- Friendly
- Neutral (no bias)
- Communal
- Geeky
Analysis
- Most of the posts talk about the concept and not about the content (open data VS food), maybe if we talk more about food we could reach a larger audience
- There is no rules about the roles of media, we need to define what we want to talk about in each medium
- We seek out very different kinds of targets (contributors, users, dieteticiensâŠ) we need to define all of them and decide what and where we want to address them
- The user experience is rarely evoked: people need to know what are the benefits of using our site/app
- The comprehensive approach can be confusing, social media privileges âsnack contentâ: short, shareable and effective. A split of information could make it more âdigestibleâ
- There is a lack of editorials âchroniclesâ that could rythm OFF media
- The site and appâs features need to be explained more (âknowledge panelâ, infographicsâŠ) in order to be understood and used by a larger audience
Next steps
We need to answer these question:
- what do we really want to talk about? (open data ? food? both?)
- who are we talking to? (open data experts? food experts? Average people?)
- what ROI do we want on each medium? (visibility? awareness? news users? likes? shares?)
- what are the key words that represent Open Food Facts?
- What/who are our references? (examples of brands, people, organizations, mediaâŠ)
Creation of editorial guidelines
- roles and target of each medium
- editorial categories and templates
- tone of voice
- dos and donâts
Creation of editorial planning
- next subjects we want to write about on each medium
- rhythm of posting
Recommandations
Page Facebook
- Ă qui on sâadresse :
Les professionnels potentiellement intĂ©ressĂ©s par les datas open food facts (chercheurs, associations, marques, industriels, mĂ©decins, diĂ©tĂ©ticiensâŠ)
Le grand public qui s'intĂ©resse Ă lâalimentation (+ santĂ© et environnement)
- de quoi on leur parle :
Du contenu (nutrition, transformation, Ă©cologie)
Des features
Des usages possibles
De lâactualitĂ© gĂ©nĂ©rale dâOFF (grosses annonces uniquement)
De la possibilité de devenir contributeur + contributions financiÚres
- comment on leur parle :
De façon âvulgarisĂ©eâ mais pas trop
En donnant des exemples concrets
Avec des posts et des relais dâarticles
TonalitĂ© âfamilialeâ, communautaire, mais positionnement neutre
- fréquence de publication :
1 post par semaine
Groupe Facebook
- Ă qui on sâadresse :
Les contributeurs
- de quoi on leur parle :
Des actualitĂ©s dâOFF (cf page News du Wiki
Appels aux contributions
Valoriser les contributions
Incitation aux interactions et Ă lâentraide
- comment on leur parle :
TonalitĂ© âfamilialeâ, communautaire
Orienté vers la discussion et les échanges
- fréquence de publication :
Au moins une fois par semaine, selon les actus
- Ă qui on sâadresse :
Les professionnels potentiellement intĂ©ressĂ©s par les datas open food facts (chercheurs, associations, marques, industriels, mĂ©decins, diĂ©tĂ©ticiensâŠ)
Le grand public qui s'intĂ©resse Ă lâalimentation (+ santĂ© et environnement) et Ă lâopen data
Les journalistes
- de quoi on leur parle :
DâactualitĂ©s liĂ©es Ă OFF (lois sur la nutrition, scandale alimentaireâŠ)
De lâactualitĂ© gĂ©nĂ©rale dâOFF (grosses annonces uniquement)
Des retombĂ©es presse dâOFF
De lâopen data
- comment on leur parle :
En retweetant des actualitĂ©s en lien avec la nutrition et lâopen data
En participant Ă des discussions
En rebondissant sur lâactualitĂ© ou les hashtags
TonalitĂ© âfamilialeâ, communautaire, mais positionnement neutre (mais possibilitĂ© de RT des tweets militants si on est en phase)
- fréquence de publication :
1 tweet par jour
Blog
- Ă qui on sâadresse :
A la communauté OFF
Aux utilisateurs OFF (professionnels et grand public)
- de quoi on leur parle :
De lâactualitĂ© gĂ©nĂ©rale dâOFF (grosses annonces uniquement)
Des features (aides Ă lâutilisation et usages possibles)
- comment on leur parle :
Avec des articles bien structurés et pas trop longs
TonalitĂ© âfamilialeâ, communautaire, mais positionnement neutre
- fréquence de publication :
1 post par mois
Mise en stand by ?