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Moderation Team: Difference between revisions
added non-compliant pictures (from other websites) + how to delete pitures
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* When the product entered is almost empty (no name, no picture, no nutritional information, but eventually lang and country), it is automatically deleted. There is no need to delete it. | * When the product entered is almost empty (no name, no picture, no nutritional information, but eventually lang and country), it is automatically deleted. There is no need to delete it. | ||
== Recurrent vandalism from a user == | ===6. Picture taken from manufacturer's site, shopping sites or other sites=== | ||
As mentioned in the [https://hr.openfoodfacts.org/faq#pictures_and_data_from_other_sites FAQs]: | |||
''Can I add product pictures or data from the manufacturer's site, shopping sites or other sites?'' | |||
Probably not. Almost all other sites forbid reproduction and reuse of their data and images, and that is actually the reason why we have created Open Food Facts: to make all this data available to all and for all uses. | |||
To avoid any legal problem, we therefore ask contributors to only add pictures that they took themselves, and only data that is coming from the product packaging and label. | |||
Hence, if you find a picture that is taken from other website: | |||
* check that it was not uploaded by the producer itself | |||
* make sure that it is taken from other website by finding the original picture. You can use reversed image searches. Mind the details such as expiry date, lot number, ''etc''. | |||
* ask confirmation from other moderators | |||
* make sure that all possible information from the picture have been extracted to the fields (such as product name, brand, weight, ''etc''.) because if this picture is the single picture of the product, these information will be lost. | |||
* finally, delete them | |||
==How to delete a picture == | |||
'''prerequisite''': you need to be moderator. | |||
* Click on the ''Edit'' button | |||
* Click on ''Manage images'' | |||
* Select the picture(s) you have to delete | |||
* Click on ''Delete the images'' | |||
==Recurrent vandalism from a user == | |||
Here is our '''current process''' about it. | Here is our '''current process''' about it. | ||
# Don't delete the user account: it's easier to watch the activity of a known vandal. | #Don't delete the user account: it's easier to watch the activity of a known vandal. | ||
# Try to contact the user to stop him/her. | #Try to contact the user to stop him/her. | ||
## Write a factual email (see template below). Be gentle! We are a project for providing food transparency and not to argue with somebody about bad practices or legal issues. | ## Write a factual email (see template below). Be gentle! We are a project for providing food transparency and not to argue with somebody about bad practices or legal issues. | ||
# Tell other moderators about your action. | #Tell other moderators about your action. | ||
## Prefer moderation-off-private private Slack channel. Other channels are ok. | ##Prefer moderation-off-private private Slack channel. Other channels are ok. | ||
# If you don't get any answer and the user still abusing, block his/her IP. | #If you don't get any answer and the user still abusing, block his/her IP. | ||
## Ask a sysadmin to block the IP. | ##Ask a sysadmin to block the IP. | ||
### Sysadmin can find the corresponding IP: sysadmin@off1:~$ [todo] | ###Sysadmin can find the corresponding IP: sysadmin@off1:~$ [todo] | ||
### Sysadmin should add the date to know when to delete old entries. | ###Sysadmin should add the date to know when to delete old entries. | ||
=== Email template === | === Email template=== | ||
Subject: False data in Open Food Facts database | Subject: False data in Open Food Facts database | ||
| Line 67: | Line 92: | ||
Best regards, | Best regards, | ||
== Recurrent errors from a user == | ==Recurrent errors from a user== | ||
Here is our '''current process''' about it. | Here is our '''current process''' about it. | ||
# Don't blame him/her, don't delete the user account: he/she's probably acting in good faith. | #Don't blame him/her, don't delete the user account: he/she's probably acting in good faith. | ||
# Try to contact the user to help him/her. | # Try to contact the user to help him/her. | ||
## Write a factual email (see template below). Be gentle! We are a project for providing food transparency and not to argue with somebody about bad practices or legal issues. | ## Write a factual email (see template below). Be gentle! We are a project for providing food transparency and not to argue with somebody about bad practices or legal issues. | ||
# Tell other moderators about your action. | #Tell other moderators about your action. | ||
## Prefer moderation-off-private private Slack channel. Other channels are ok. | ##Prefer moderation-off-private private Slack channel. Other channels are ok. | ||
# If you don't get any answer, repeat step 2 twice or three times. | #If you don't get any answer, repeat step 2 twice or three times. | ||
# If you don't get any answer and the user still making annoying errors, block his/her IP. | #If you don't get any answer and the user still making annoying errors, block his/her IP. | ||
## Ask a sysadmin to block the IP. | ## Ask a sysadmin to block the IP. | ||
### Sysadmin can find the corresponding IP: sysadmin@off1:~$ [todo] | ###Sysadmin can find the corresponding IP: sysadmin@off1:~$ [todo] | ||
### Sysadmin should add the date to know when to delete old entries. | ###Sysadmin should add the date to know when to delete old entries. | ||
=== '''Email template''' === | ==='''Email template'''=== | ||
Subject: Issues in Open Food Facts database | Subject: Issues in Open Food Facts database | ||
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Best regards, | Best regards, | ||
== See also == | ==See also== | ||
* [[Admin rights]] | *[[Admin rights]] | ||
* https://en.wikipedia.org/wiki/Category:Wikipedia_content_guidelines | *https://en.wikipedia.org/wiki/Category:Wikipedia_content_guidelines | ||
[[Category:Open Food Facts policies and guidelines]] | [[Category:Open Food Facts policies and guidelines]] | ||