GDPR request

As part of Project:Open-Prices, we need price points for products, loads of them.

If you have a fidelity card, you can ask your data, using the GDPR (if you're in a EU country, or in the UK).

Get in touch

Slack channel #prices

Here are the links to do such a request:

France

Store	How to request your data	Answer delay	Data quality
Aldi	Use the credit card number ?
Auchan	https://www.auchan.fr/contactez-nous Choisir "Demander mes données personnelles"	around 2 months	contains EAN !
Biocoop
Carrefour	https://www.carrefour.fr/nous-contacter/rgpd/formulaire	around 2 weeks	contains EAN !
Casino	https://www.casino.fr/prehome/content/C-220793-protection-des-donnees-et-cookies Envoyer un e-mail à donneespersonnelles@groupe-casino.fr	around 1 week	doesn't contain EAN...
Castorama
Cora	https://www.cora.fr/donnees-personnelles/	Envoi de la demande le 09/08/2019. Réponse complète reçue par courriel le 18/02/2020. (tacite)	EAN ?
E.Leclerc	https://www.e.leclerc/contactez-nous/donnees-personnelles	around 1-2 months	contains EAN ! prices & location are seperated into 2 files
Franprix	Envoyer un e-mail à contact@franprix.fr
IKEA
Intermarché	https://www.intermarche.com/aide-et-contact/sav/Mes-donnees-personnelles	around 3-4 weeks	contains EAN !
Leroy Merlin
Lidl	https://service-client.lidl.fr/SelfServiceFR/s/article/Jai-une-question-relative-a-la-protection-des-donnees-a-qui-puis-je-madresse Formulaire de contact, mais pas de champ "récupérer mes données"
Médor et Compagnie	https://www.medoretcie.com/page/contact.html
METRO
Monoprix	https://www.monoprix.fr/contact-service-clients (formulaire de contact) OU envoyer un e-mail à dpo-monoprix@monoprix.fr		doesn't contain EAN...
Naturalia	Envoyer un e-mail avec l'objet "Exercer mes droits RGPD" à dpo-naturalia@naturalia.fr		doesn't contain EAN...
Picard	Claims to only keep 6 months worth of tickets. Allows for receipt by receipt PDF download from Personal Account. https://www.picard.fr/donnees-personnelles-et-cookies.html
Système U	https://www.magasins-u.com/contact

Germany

Store	How to request your data	Answer delay	Data quality
Globus	E-Mail: datenschutz@globus.de postalisch: GLOBUS Markthallen Holding GmbH & Co. KG, Leipziger Straße 8, 66606 St. Wendel Quelle: https://www.globus.de/datenschutz.php#
OBI	https://www.obi.de/legal/heyobi/datenschutz
DeutschlandCard	https://www.deutschlandcard.de/datenschutz/datenschutz-hinweise-deutschlandcard-website
Payback	https://www.payback.de/info/hinweise-datenschutz-23
Miles & More	https://www.miles-and-more.com/de/de/general-information/privacy-statement/privacy-statement-of-the-miles-and-more-programme.html
IKEA	https://www.ikea.com/de/de/customer-service/privacy-policy/

Poland

Store	How to request your data	Answer delay	Data quality	More info
Auchan	?	?	?	?
Biedronka	mojabiedronka@biedronka.eu	?	?	https://moja.biedronka.pl/polityka-prywatnosci/#kontakt-administrator-danych
Kaufland	?	?	?	?
Lidl	https://obsluga-klienta.lidl.pl/SelfServicePL/s/contactsupport	?	?	?
Żabka	?	?	?	?

United Kingdom

Store	How to request your data	Answer delay	Data quality	More info
Waitrose	?	?	?	form https://docs.google.com/forms/d/e/1FAIpQLSfO-54TieIFjBLapVhaR-xZQmrGTJxAGXPB7nc-Fpl6ZwBqbg/viewform
Aldi	?	?	?	form https://privacyportal-uk.onetrust.com/webform/d2ac4021-a16e-4926-b99c-cfa2f009eb0c/0bbfd41f-1249-487b-9a75-b27ed60e231b
Marks&Spencer: email	?	?	?	https://www.marksandspencer.com/c/what-is-our-privacy-policy
Sainsbury's	?	?	?	email https://www.nectar.com/about/privacy-and-legal/privacy-policy#ContactUs https://privacy-hub.sainsburys.co.uk/your-rights/
Asda	?	?	?	form https://asda-stores.custhelp.com/app/asda_privacy
Tesco	?	?	?	form https://www.tesco.com/account/data-portability/en-GB/

Templates

Ensure you personalize the emails with your specific details and address them to the appropriate department or contact person within the supermarket.

Email without a loyalty card

English

Subject: Request for Personal Data under GDPR

Dear [Supermarket Name],

I hope this message finds you well. I am [Your Name], a regular customer at your store. As a consumer, I am writing to request access to my personal data as outlined under the General Data Protection Regulation (GDPR).

I would like to obtain a copy of all personal data that you have collected and stored about me, including but not limited to transaction history, purchase details, and any other information that falls under my consumer profile. I can provide either my credit card number, or an identifier on one of my paper receipt.

Please let me know the necessary steps and information you require from my end to facilitate this request. Your cooperation in this matter is greatly appreciated.

Thank you for your prompt attention to this matter.

Sincerely, [Your Name] [Your Contact Information]

Email with a loyalty card

English

Subject: GDPR Data Request for [Loyalty Card Number]

Dear [Supermarket Name],

I trust this message finds you well. I am a frequent shopper at your store and hold a loyalty card registered under the name [Your Name] with the card number [Loyalty Card Number]. In accordance with the General Data Protection Regulation (GDPR), I am formally requesting access to my personal data held by your organization.

Specifically, I am seeking details regarding the data collected through my loyalty card, such as purchase history, points earned and redeemed, and any other information tied to my loyalty account.

I kindly request your assistance in providing me with the necessary procedure or forms to acquire this information. Your cooperation in this regard is highly appreciated.

Thank you for your attention to this matter.

Best regards, [Your Name] [Your Contact Information]

French

Etant client chez vous, je souhaite exercer mon droit d'accès (RGPD) et obtenir les données me concernant, en particulier mon historique de passages en caisse.