GDPR request

From Open Food Facts wiki
Revision as of 16:05, 11 December 2023 by Teolemon (talk | contribs)

Scanning product is nice, but do you know which product you're buying? If you have a fidelity card, you can ask your data, using the GDPR (if you're in a EU country).

Here are the links to do such a request:

Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Store How to request your data Answer delay Data quality
Aldi Use the credit card number ?
Auchan https://www.auchan.fr/contactez-nous
Choisir "Demander mes données personnelles"
Carrefour https://www.carrefour.fr/nous-contacter/rgpd/formulaire around 2 weeks contains EAN !
Casino https://www.casino.fr/prehome/content/C-220793-protection-des-donnees-et-cookies
Envoyer un e-mail à donneespersonnelles@groupe-casino.fr
around 1 week doesn't contain EAN...
E.Leclerc https://www.e.leclerc/contactez-nous/donnees-personnelles
Franprix Envoyer un e-mail à contact@franprix.fr
Intermarché https://www.intermarche.com/aide-et-contact/sav/Mes-donnees-personnelles around 3-4 weeks contains EAN !
Lidl https://service-client.lidl.fr/SelfServiceFR/s/article/Jai-une-question-relative-a-la-protection-des-donnees-a-qui-puis-je-madresse
Formulaire de contact, mais pas de champ "récupérer mes données"
Monoprix https://www.monoprix.fr/contact-service-clients (formulaire de contact)
OU envoyer un e-mail à dpo-monoprix@monoprix.fr
Naturalia Envoyer un e-mail avec l'objet "Exercer mes droits RGPD" à dpo-naturalia@naturalia.fr doesn't contain EAN...
Picard
Système U https://www.magasins-u.com/contact

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

Templates

Email without a loyalty card

Subject: Request for Personal Data under GDPR

Dear [Supermarket Name],

I hope this message finds you well. I am [Your Name], a regular customer at your store. As a consumer, I am writing to request access to my personal data as outlined under the General Data Protection Regulation (GDPR).

I would like to obtain a copy of all personal data that you have collected and stored about me, including but not limited to transaction history, purchase details, and any other information that falls under my consumer profile. I can provide either my credit card number, or an identifier on one of my paper receipt.

Please let me know the necessary steps and information you require from my end to facilitate this request. Your cooperation in this matter is greatly appreciated.

Thank you for your prompt attention to this matter.

Sincerely, [Your Name] [Your Contact Information]

Email with a loyalty card

Subject: GDPR Data Request for [Loyalty Card Number]

Dear [Supermarket Name],

I trust this message finds you well. I am a frequent shopper at your store and hold a loyalty card registered under the name [Your Name] with the card number [Loyalty Card Number]. In accordance with the General Data Protection Regulation (GDPR), I am formally requesting access to my personal data held by your organization.

Specifically, I am seeking details regarding the data collected through my loyalty card, such as purchase history, points earned and redeemed, and any other information tied to my loyalty account.

I kindly request your assistance in providing me with the necessary procedure or forms to acquire this information. Your cooperation in this regard is highly appreciated.

Thank you for your attention to this matter.

Best regards, [Your Name] [Your Contact Information]

Ensure you personalize the emails with your specific details and address them to the appropriate department or contact person within the supermarket.